About this episode

The episode discusses the challenges of AI sprawl in professional services and the need for a context-aware approach to AI.

In this episode of The Professional Services Pursuit , Brent sits down with Kantata CEO Michael Speranza and Chief Product Strategy Officer Sarah Edwards to explore a growing challenge facing professional services firms: AI sprawl. Michael and Sarah discuss why professional services require a different approach to AI — one built around business context, connected operations, and institutional knowledge. They share their perspective on how firms can move beyond isolated automation to intelligence-driven operations, and how those ideas shaped the development of Kantata's newly launched Expertise Agent capabilities. Key topics covered: Why the explosion of AI tools and role-specific agents is creating more complexity, silos, and noise for professional services firms The critical role of business context in AI, and why better decisions require a connected view across sales, resourcing, delivery, and financials The launch of Kantata's Expertise Agent and why the company chose to build a context-aware AI superagent instead of workflow-specific agents How leading firms can capture institutional knowledge, learn from every project, and turn expertise into a scalable competitive advantage…

More episodes of The Professional Services Pursuit

• Ep. 120 - Outputs vs. Outcomes: Why AI Is Forcing Consulting to Reinvent Itself w/ Tom Rodenhauser · July 2, 2026 · 40 min
• Ep. 118 - Managing Unpredictability in Projects by Closing the Scope-to-Delivery Gap w/ Anish Udayakumar · May 29, 2026 · 25 min
• Ep. 117 - The 3 Shifts That Will Make or Break Consulting Firms in 2026 w/ Sarah Edwards · May 14, 2026 · 23 min

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