From Supplier to Trusted Partner: Why Most Recruiters Get It Wrong

About this episode

Louise and Jordan discuss the transition from transactional recruitment to becoming a trusted partner and the challenges faced in the industry.

What does it actually mean to be a “trusted partner” in recruitment and why are so many getting it wrong? In this episode of Retained Search, Louise and Jordan unpack the shift from transactional recruitment to true partnership. They challenge the idea that volume equals trust and explain why those relationships are breaking under pressure from AI, changing client expectations, and cheaper access to candidates. The conversation dives into the “bow tie” account model and what real integr...

People in this episode

Hosts: Louise, Jordan

Topics covered

• recruitment
• trusted partnership
• transactional recruitment
• AI impact
• client expectations
• account model

Keywords

• recruitment
• trusted partner
• AI
• client expectations
• account model
• transactional
• partnership

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