"When I struggle connecting with someone, I ask about their day." Interviewing Austin Sussel.
About this episode
Austin Sussel shares his experiences and strategies for connecting with others, even when faced with challenges in communication.
Like many effervescent people, Ohio-based Austin Sussel has little trouble connecting even with strangers, and even at work. He got great at it, actually, as an international account manager of Fortune 100/500s. But even Austin struggles at times when the connection's not there. Or worse, the receiver of your attempts to converse stone walls you. "In those moments, sales leaders told me I ought to compliment them on their shoes they're wearing," he laughs. "But I find what works best i...
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