The Salon Best Practices That Win Awards From the NAHA Inspiring Salon of the Year Owners

The Salon Best Practices That Win Awards From the NAHA Inspiring Salon of the Year Owners

August 17, 2026 · 1h 7m

About this episode

This episode features Sarah Poiroux and DeAnna Clifton discussing the key practices that differentiate a good salon from an award-winning one.

You've probably wondered it before — what's the actual difference between a good salon and an award-winning salon ? Is it the talent? The Instagram feed? The location? The pricing? Or is it something deeper — something you can only feel the moment you walk through the door? In this episode of The Salon Scoop, we're sitting down with Sarah Poiroux and DeAnna Clifton — the powerhouse duo behind Genesis Salon & Spa in Mobile, Alabama, and the proud recipients of the 2026 NAHA Inspiring Salon of the Year . They've grown from 4 employees to 46, expanded into a 6,500 sq ft dream space, added a full spa, and built the kind of salon culture most salon owners only dream about. In this episode: ● The everyday habits that quietly built one of North America's most inspiring salons ● What great salon culture actually looks like in practice (spoiler: it's not what you post on Instagram) ● The intentional client experience details most salons never think about ● How Sarah and DeAnna hire for culture ● The leadership habits that keep an incredible team loyal, motivated, and growing ● The one piece of advice they'd give any salon owner who wants to build something they're proud of This isn't…

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