How to Start and Grow a Short-Term Let Management Business with Gillian Green

How to Start and Grow a Short-Term Let Management Business with Gillian Green

March 16, 2026 · 55 min

About this episode

Gillian Green discusses her transition from property investor to managing a short-term rental business with 50 units.

In this episode of the Scottish Property Podcast, Nick and Steven are joined by Gillian Green, a property investor and short-term rental operator who has expanded from traditional buy-to-lets into serviced accommodation, commercial property, and an apart-hotel project.Gillian shares how her journey evolved from building a personal property portfolio to running a growing short-term rental management company with around 50 units under management. The conversation explores the realities of operating in the short-term rental space, why it’s more hospitality than property investing, and the operational challenges that most investors underestimate.This episode offers a practical look at scaling a short-term let management business — from sourcing deals and managing guests to handling cleaners, maintenance, and fluctuating seasonal demand.🎙️ Episode Highlights 🏨 Why Short-Term Rentals Are Really a Hospitality BusinessGillian explains that many investors enter serviced accommodation thinking it’s simply another property strategy — but the reality is much closer to running a hospitality business.Guest experience, fast response times, and operational systems become just as important as…

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