Why AI Phone Answering Is Killing Your Conversions | ft. Shelby Anderson | Ep. 506
About this episode
Matt Jones discusses the drawbacks of AI phone answering with Shelby Anderson, emphasizing the importance of human interaction in customer service.
🫱🏻🫲🏼 Book a Free Strategy Call with Tradie Web Guys: https://tradie.wiki/tssyt There is no shortage of people online telling you to let AI answer your phones. Matt Jones reckons it is quietly costing tradies jobs, and he has tested it enough to know. Matt sits down with Shelby Anderson from ServiceForge to unpack why a panicked customer with a flooded basement does not want to talk to a bot, and why the human touch still wins when it comes to closed jobs. They dig into where AI genuine...
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