About this episode

The episode discusses the frequent breakdowns of McDonald's soft-serve machines and the efforts of two entrepreneurs to fix them.

McDonald’s soft-serve machines break down so often that a corner of the internet is awash in memes and videos about their unreliability. Enter Jeremy O’Sullivan and Melissa Nelson, two entrepreneurs who wanted to fix the broken machines. They thought they'd succeeded — until McDonald’s told its franchisees to stay away.

People in this episode

Host: Dan Pashman

Guests: Jeremy O’Sullivan, Melissa Nelson

Topics covered

• soft-serve machines
• McDonald's
• entrepreneurship
• food industry
• machine reliability

Keywords

• McDonald's
• soft-serve
• machines
• entrepreneurs
• reliability
• franchisees
• memes
• videos

Mentioned in this episode

Organizations: McDonald’s

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