S1E84: The surprising reason Singaporeans complain but don’t correct bad public behaviour

S1E84: The surprising reason Singaporeans complain but don’t correct bad public behaviour

July 21, 2026 · 25 min · Season 1 · Episode 84

About this episode

The episode discusses the balance between legislation and mutual trust in addressing public behaviour in Singapore.

While strict laws enforce behaviour, building a gracious society requires mutual trust rather than constant rules. Synopsis: On Wednesdays, The Straits Times takes a hard look at Singapore's social issues of the day with guests. Singapore seems to be introducing more laws to police everyday behaviour - from tray returns to using mobile phones while driving. But can legislation really make people more gracious, or does it simply expose a deeper trust deficit in society? And when should citizens confront bad behaviour themselves instead of reporting it to the authorities? Opinion Editor Lin Suling speaks with sociologist Dr Tan Ern Ser, Adjunct Principal Research Fellow at the Institute of Policy Studies, about whether Singapore is becoming a nation that relies too heavily on rules, complaints and punishment — and what it would take to build a genuinely high-trust, "We First" society. Highlights (click/tap above):  3:35 Why does seemingly ordinary, considerate behaviour disappear once people get behind the wheel? 5:40 Does criminalising phone use while driving mean public education has failed? 12:25 Have we outsourced everyday conflict resolution to the state instead of…

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