3 (Professional Standards, Jon Ross)

3 (Professional Standards, Jon Ross)

August 3, 2026 · 32 min · Season 7 · Episode 13

About this episode

The episode discusses a 3 step technique for conflict resolution recommended by Professional Standards.

Today's SWAPA Number is 3, as in the 3 step technique that Professional Standards recommends using for conflict resolution out on the line. Listen in to find out what that technique is and how to use it. If you have any feedback for us at all, please drop us a line at comm@swapa.org or tap here to send us a text. Follow us online: Twitter - https://twitter.com/swapapilots Facebook - https://www.facebook.com/swapa737

People in this episode

Host: SWAPA

Guest: Jon Ross

Topics covered

Mentioned in this episode

Organizations: SWAPA

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