About this episode

Roberto and Jon discuss customer service frustrations, podcast successes, and the latest developments in Apple's AI technology.

Roberto and Jon are back for another relaxed unscripted conversation, beginning with Jon’s ongoing battle with Nissan and the frustrations of modern customer service before moving onto some much happier news. Roberto shares the early success of his new Arsenal Women: Trailblazers podcast, which is rapidly approaching 500 downloads in its first month and already attracting listeners from across Europe, North America, South America, Africa, the Middle East, Asia and Australia. The pair also explain some of the behind-the-scenes changes coming to Tailoring Talk Magazine as they work towards a more consistent and recognisable format for the show.  The conversation then turns into a deep dive on Apple’s latest public beta. Roberto shares his first impressions of the new Siri, Apple Intelligence, on-device AI, image generation, natural language search, and why this feels like the first version of Siri that genuinely gets out of your way instead of creating more friction. Jon and Roberto also discuss whether Apple’s AI could replace ChatGPT for everyday users, what still separates dedicated AI models from Apple’s approach, and why the improvements feel more evolutionary than…

People in this episode

Hosts: Roberto Revilla, Jon Evans

Topics covered

• customer service
• podcast success
• Apple AI
• Siri
• technology history
• tailoring

Keywords

• Siri
• Apple
• AI
• podcast
• customer service
• technology
• David Pogue

Mentioned in this episode

Organizations: Nissan, Arsenal Women: Trailblazers, Apple

Products: Siri, ChatGPT

Books & works: Apple: The First 50 Years

Places: Europe, North America, South America, Africa, Middle East, Asia, Australia

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