81 | Leveraging AI & Robotics to Optimize Supply Chains

About this episode

Brent Hagan discusses the impact of AI and robotics on supply chain efficiency and logistics challenges.

What does it really take to run a $250M fulfillment network that powers billions of mailpieces, survives peak season chaos, and still ranks #1 in efficiency? We’re joined by Brent Hagan, Chief Supply Chain Officer at Lob, whose resume spans everything from launching Amazon’s top-performing robotic fulfillment center to scaling Deliverr’s network through its $2.2B Shopify acquisition. Brent pulls back the curtain on: How robotics and AI actually impact throughput, labor, and dock operations Where AI delivers real value in logistics and where it’s still overhypes Why postal logistics and freight face more of the same challenges than you might think Whether you’re behind the wheel, managing a CPG supply chain, or building the next-gen logistics network, this episode is packed with practical insights, real-world stories, and hard-earned lessons from one of the industry’s most experienced operators. Connect with Brent Hagan: https://www.linkedin.com/in/brent-hagan-530284173/ Learn more about Lob: https://www.lob.com/ Connect with Zipline Logistics: https://linktr.ee/ziplinelogistics Get 10% off your Expo West pass: https://www.xpressreg.net/register/npew0326/start.asp?sc=10953

People in this episode

Guest: Brent Hagan

Topics covered

• AI in logistics
• robotics
• supply chain optimization
• efficiency in fulfillment
• postal logistics challenges

Keywords

• supply chain
• AI
• robotics
• logistics
• efficiency
• fulfillment network
• postal logistics
• peak season

Mentioned in this episode

Organizations: Lob, Amazon, Deliverr, Zipline Logistics

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