Ep 261 The Leadership Iceberg — What 90% of Managers Never See w/ Mark Miller, Former Chick-fil-A VP

Ep 261 The Leadership Iceberg — What 90% of Managers Never See w/ Mark Miller, Former Chick-fil-A VP

July 5, 2026 · 44 min · Episode 261

About this episode

Mark Miller discusses the hidden aspects of leadership that most managers overlook.

What if everything you've been told about leadership only covers 10% of the picture? Mark Miller, co-author of the international bestseller The Secret , former VP at Chick-fil-A, and co-founder of Lead Every Day, joins show host Tyler Dickerhoof to expose why 82% of managers still can't lead effectively, and why most leadership training is destined to fail before it starts. In this episode, Tyler and Mark dig into: The iceberg model of leadership and why most organizations are only developing the visible tip Why promoting your best doers into leadership roles is quietly destroying your team The difference between delegating and developing, and the fear that keeps leaders stuck The 5 fundamentals every leader must master (and the one that matters most) Why busyness is the real leadership crisis — and how to escape the quicksand before it buries you Connect with Mark Miller: 📱 678-612-8441 🌐 leadeveryday.com The Secret, 4th Edition is available now.

People in this episode

Host: Tyler Dickerhoof

Guest: Mark Miller

Mentioned in this episode

Organizations: Chick-fil-A, Lead Every Day

Books & works: The Secret

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