About this episode

In this episode, Vishal Krishna interviews Pavan Panchamukhi about improving customer experiences in retail through technology.

In this episode of theUpStreamLife I talk to Pavan Panchamukhi, the founder of RDEP.io which focuses on improving customer experiences with intelligent checkouts. Is this relevant? Let us find out more. 00:00 - Introduction 02:08 - Why serve retail? 04:46 - Focus is on experience and engagement. 08:40 - Physical Retail is evolving always. 13:30 - Personalising for customers dynamically. 19:08 - New age recommendation engines. 23:51 - Value perception of new tech in India and why South Asia. ...

People in this episode

Host: Vishal Krishna

Guest: Pavan Panchamukhi

Topics covered

• retail technology
• customer experience
• intelligent checkouts
• personalization
• recommendation engines

Mentioned in this episode

Organizations: RDEP.io, theUpStreamLife

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