How to Get Your First SaaS Customers Without a Product (The Customer Development Framework Nobody Teaches)
About this episode
Collin Stewart shares a framework for SaaS founders to identify customers and validate their market before building a product.
Most founders are building the wrong thing. Not because they lack skill. Not because the market isn't there. Because they skipped the one conversation that tells you whether any of it is worth building in the first place. By the time most SaaS founders realize they've been validating their idea instead of the market's problem, they've already burned 18 months and a team's worth of goodwill. Collin Stewart lived that. He built anyway. Nobody bought. And what came out the other side became one of the most repeatable zero-to-revenue frameworks operating in SaaS today. This episode is that framework, unfiltered. Collin went from 18 months of zero traction on a CRM nobody asked for, to tripling monthly revenue in a single month, fully manual, before a single line of new code was written. He didn't pivot because of a blog post or a course. He pivoted because a mentor told him the truth, and he finally stopped arguing with his customers long enough to hear it. What changed wasn't the product. It was the sequence. Talk first. Build second. Sell before you ship. This conversation is for founders who are early, moving fast, and quietly unsure whether they're building toward something real…
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