About this episode

The episode discusses the trades industry and features insights from Rich Hart and Jess Passmore on scaling their home services company, Harts.

With all these tech layoffs, should we get into the trades? We're pulling back the curtain on the trades industry with two leaders from one of the Pacific Northwest's fastest-growing home services companies. The CEO and COO share how they scaled Harts from a Gig Harbor garage to 150+ employees, why they built their own apprenticeship academy, and what tariffs and rising utility costs actually mean on the ground for tradespeople and homeowners. Top Stories: 1. Inside the trades: workforce pipeline, women in the industry, and building a company academy ( Seattle Times article ) 2. Microsoft's first-ever voluntary retirement program 3. World Cup hotel bookings are lower than expected About Rich Hart & Jess Passmore — Co-Owner and COO, Harts Plumbing, Electricians & HVAC Technicians: Rich Hart founded Harts over 13 years ago after relocating from Maui, growing the company from a garage in Gig Harbor to multiple locations serving the greater Puget Sound region. Jess Passmore joined seven years ago, bringing a background in healthcare operations, and now leads the company as COO. Harts serves residential customers across the region with plumbing, electrical, HVAC, and sewer…

People in this episode

Host: Rachel Horgan

Guests: Rich Hart, Jess Passmore

Topics covered

• trades industry
• workforce pipeline
• apprenticeship academy
• home services
• business growth

Keywords

• trades
• apprenticeship
• home services
• business growth
• utility costs
• workforce
• Seattle
• Harts Plumbing

Mentioned in this episode

Organizations: Harts Plumbing, Electricians & HVAC, Seattle Times, Microsoft

Places: Gig Harbor, Puget Sound, Pacific Northwest

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