Accessibility isn’t a courtesy — it’s a civil right. With Kristy Durso

Accessibility isn’t a courtesy — it’s a civil right. With Kristy Durso

From The Wheelchair Roundtable ATP-End User Perspective by Rico Segovia ATP, & The Quad-Father

February 2, 2026 · 1h 24m · Season 2 · Episode 6

About this episode

Kristy Durso discusses the importance of accessibility as a civil right and shares her experiences as a wheelchair user and advocate for inclusive travel.

Accessibility isn’t a courtesy — it’s a civil right. In this powerful episode, we sit down with Kristy Durso —accessible travel advocate, travel agent, wheelchair user, and co-founder of Spectrum of Accessibility —to unpack what public accessibility really looks like and why travel remains one of the most exclusionary experiences for disabled people. Kristy shares her life before becoming a full-time wheelchair user, the emotional and identity shifts that followed, and the moment she realized the world itself—not her disability—would be one of her biggest barriers. From “technically accessible” spaces that fail in practice to travel nightmares that put safety and dignity at risk, this conversation pulls back the curtain on what most people never see. We also explore where accessibility is done right around the world, where it falls painfully short, and how education within the hospitality industry can be a true game-changer. Through her work with Spectrum of Accessibility, Kristy is helping hotels, airlines, and venues move beyond checklists toward lived-experience inclusion that benefits everyone —disabled travelers, aging populations, families, and businesses alike. This…

People in this episode

Hosts: Rico Segovia ATP, The Quad-Father

Guest: Kristy Durso

Topics covered

  • accessibility
  • travel
  • disability rights
  • inclusion
  • hospitality industry
  • advocacy

Keywords

  • accessibility
  • civil rights
  • disabled travel
  • inclusion
  • hospitality
  • advocacy
  • travel agent
  • wheelchair user

Mentioned in this episode

Organizations: Spectrum of Accessibility

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