Customers, Community & Cybersecurity

Customers, Community & Cybersecurity

From The WISP Podcast by Women in Security and Privacy (WISP)

April 27, 2026 · 24 min

About this episode

Nicole chats with Shadè Alcine about her transition to cybersecurity leadership and the importance of community and consistency in career success.

Nicole chats with Shadè Alcine , Director of Renewals and Strategic Client Advisor, about her transition from retail management to cybersecurity leadership and the power of consistency over perfection. Shadè shares her journey of being recognized at the New York Stock Exchange, navigating the intersection of client strategy and business development, and how she successfully beat two challenging career moments by staying calm and leaning on her community. They discuss the importance of being a thought leader rather than a transactional salesperson, the "anti-sales" approach to closing deals, and how customer success is really about building a long-term ecosystem of trust. Shadè also offers deep insights into identity, the necessity of having Black women in the room when technology is being built, and why getting "narrow and intentional" is the best way to pivot into the industry. Like, subscribe, and share the Women in Security and Privacy Podcast. Your reviews help us reach and support more women and underrepresented communities in privacy and cybersecurity. WISP’s mission is to advance women and underrepresented communities to lead the future of privacy and…

People in this episode

Host: Nicole Dove

Guest: Shadè Alcine

Topics covered

  • cybersecurity
  • career transition
  • client strategy
  • community support
  • thought leadership
  • identity in tech
  • diversity in technology

Keywords

  • cybersecurity leadership
  • career moments
  • customer success
  • Black women in tech
  • anti-sales approach
  • long-term trust
  • thought leader

Mentioned in this episode

Organizations: New York Stock Exchange, Women in Security and Privacy, WISP

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