108. Feedback vs. Criticism

About this episode

Patrick Lencioni and Cody Thompson discuss the difference between criticism and constructive feedback, emphasizing the importance of understanding individual strengths.

Why do people often react defensively when receiving criticism? In episode 108 of the Working Genius Podcast, Patrick Lencioni and Cody Thompson examine the crucial difference between criticism and constructive feedback. They explain how understanding someone’s Working Genius helps leaders frame feedback to acknowledge strengths while encouraging adjustments when necessary. By leading with appreciation and clarity, feedback becomes a gift that helps people grow rather than a criticism that discourages them. Topics explored in this episode: (00:00:00) Why Feedback Often Feels Like Criticism Patrick explains why feedback should be filtered through someone’s Working Genius profile. He argues that without understanding how someone is wired, feedback can unintentionally come across as criticism of their identity. (00:03:09) The Fundamental Attribution Error Patrick and Cody explore how people often assume others’ behavior is caused by character flaws rather than natural tendencies. They explain how recognizing someone’s wiring can lead to more grace and better communication. (00:07:05) Feedback Through the Lens of Strengths Cody shares examples of how strengths like invention can be…

People in this episode

Host: Patrick Lencioni

Guest: Cody Thompson

Topics covered

• feedback
• criticism
• constructive feedback
• Working Genius
• communication
• strengths

Keywords

• feedback
• criticism
• Working Genius
• communication
• strengths
• constructive feedback
• defensiveness

More episodes of The Working Genius Podcast with Patrick Lencioni

• 114. C X O · June 2, 2026 · 22 min
• 113. Ask For Help · May 19, 2026 · 20 min
• 112. Working Genius Is FUN · May 5, 2026 · 28 min
• 111. Working Genius and Blind Spots · April 21, 2026 · 22 min
• 110. In the Grip · April 7, 2026 · 26 min
• 109. Your Company’s Genius featuring Matthew Lencioni · March 24, 2026 · 29 min