Agentic Commerce is here w/ Michelle Gill, PayPal

About this episode

The episode discusses the future of commerce with a focus on AI agents and their impact on small businesses.

An agentic future of commerce is coming faster than merchants think—and PayPal wants to make sure small businesses don’t get left behind. In this live Money20/20 2025 episode of This Week in Fintech, hosts Nik Milanović and Jillian Williams sit down with PayPal’s Michelle Gill, EVP and General Manager of Small Business Financial Services, for a deep dive into how AI agents will transform shopping, loyalty, and merchant discovery. They talk about the next phase shift in commerce: a world whe...

People in this episode

Hosts: Nik Milanović, Jillian Williams

Guest: Michelle Gill

Topics covered

• agentic commerce
• AI in shopping
• small business
• merchant discovery
• loyalty programs

Keywords

• agentic commerce
• AI agents
• small business
• PayPal
• merchant discovery
• loyalty

Mentioned in this episode

Organizations: PayPal

More episodes of This Week in Fintech

• How Pomelo Is Rebuilding Fintech Infrastructure in LATAM · June 10, 2026 · 33 min
• PayPal’s Stablecoin Playbook · June 4, 2026 · 36 min
• The Fintech OG Series: Shanthi Shanmugam and Natasha Vernier · May 27, 2026 · 52 min
• How MoneyGram Is Modernizing Global Payments with Stablecoins · May 13, 2026 · 45 min
• Coinbase Q1 '26 Earnings: A conversation with Coinbase Chief Business Officer Shan Aggarwal · May 8, 2026 · 8 min
• Western Union’s Stablecoin Moment · April 29, 2026 · 56 min