
Ep #9 | Systems Before Staff: The Smart Way to Outsource, Delegate and Hire
From Thriving Business by Dr Kate De Jong & Sam Morris
May 8, 2026 · 50 min · Season 2 · Episode 9
About this episode
In this episode, Kate and Sam discuss the importance of establishing systems before hiring staff to ensure effective outsourcing and delegation.
Send a question or message to Kate & Sam Welcome to Episode 9 of the Roadmap to Business Success series, and the final episode of Quadrant 2: Keep More | Profitable Operations! You can't outsource chaos. Before you bring anyone into your business, you need systems, clarity, and a clear understanding of what you're actually handing off. In this episode, Kate and Sam get practical about the smartest way to automate, delegate, outsource, and hire — in that order. "Systems before staff. You c...
People in this episode
Hosts: Dr Kate De Jong, Sam Morris
Topics covered
- outsourcing
- delegation
- hiring
- business systems
- automation
- profitable operations
Keywords
- outsourcing
- delegation
- hiring
- business systems
- automation
- chaos
- profitable operations
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