The Strategy Driving Books-A-Million's Brick-and-Mortar Boom

About this episode

The episode features an interview with Kathy Gagliano discussing the strategies behind Books-A-Million's success in brick-and-mortar retail.

In episode 506 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kathy Gagliano, executive vice president of merchandising at Books-A-Million, the second largest bookstore retailer operating more than 220 stores in the United States. The discussion begins with the history of the company, dating all the way back to 1917 (0:55). According to Gagliano, the…

People in this episode

Host: Joe Keenan

Guest: Kathy Gagliano

Topics covered

• retail strategy
• bookstores
• merchandising
• business history
• brick-and-mortar

Keywords

• Books-A-Million
• retail
• merchandising
• brick-and-mortar
• business strategy
• interview

Mentioned in this episode

Organizations: Books-A-Million

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