Why you keep filling out the same forms — and why it’s about to end

About this episode

This episode discusses the challenges of current identity systems and the potential of digital wallets and selective data sharing to improve citizen access to services.

Digital identity is often talked about — but rarely understood in practical terms. In this episode of Transform Gov, Maeve Kneafsey speaks with Marie Wallace, Managing Director and Global Lead for Digital Identities at Accenture, about what is broken in how we prove who we are today — and what is changing. From repeatedly filling out forms to sharing far more personal data than necessary, Marie explains why current identity systems are no longer fit for purpose — and how digital wallets and selective data sharing could transform how citizens access services. This conversation focuses on: Why identity systems are fragmented and inefficient How digital wallets give citizens more control over their data What “selective sharing” actually looks like in practice How trust is changing in a digital world The risks if identity systems are implemented badly In Part 2 we explore the economic impact and what this means for Ireland. Chapters 00:00 Introduction to digital identity and control of data 01:12 What digital identity actually means (and why it’s broken) 02:14 Why sharing too much data is a problem 03:02 Marie’s background in AI and data privacy 04:07 Why centralised data creates…

People in this episode

Host: Maeve Kneafsey

Guest: Marie Wallace

Topics covered

• digital identity
• data privacy
• digital wallets
• selective data sharing
• identity systems
• public services

Keywords

• digital identity
• data sharing
• identity systems
• digital wallets
• data privacy
• public services
• AI

Mentioned in this episode

Organizations: Accenture

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