The Hidden Problem Costing Travel Companies Millions with Repayd
About this episode
Dan Christian discusses the hidden issues in travel payments with Will Plummer, highlighting their impact on trust and revenue.
Send us Fan Mail Payments are where travel brands quietly win or lose trust, often only becoming visible after something goes wrong: a declined card, a messy refund, a spike in chargebacks, or a drop in checkout conversion that’s hard to explain. In this episode, we dig into one of the most overlooked parts of the travel business, even though it directly impacts revenue, cash flow, and the ability to scale globally. Dan sits down with Will Plummer, CEO of Repayd, to unpack why travel payments...
People in this episode
Host: Dan Christian
Guest: Will Plummer
Topics covered
- travel payments
- trust in travel brands
- revenue impact
- cash flow
- global scaling
Mentioned in this episode
Organizations: Repayd
More episodes of Travel Trends with Dan Christian
- Connecting People to Iconic Places: The Pursuit Approach to Experience-Led Travel
- The Rise of Sports Travel
- The Evolution of Timeshare: Today’s Timeshare Owner
- The Rise of Agentic AI Part 3
- The Rise of Rail Part 3: Travel, Tech, and Why Trains Are Back with Frank Marini
- Sell More Experiences: Why the Best Operators Are Getting Connected with Bokun
Explore listener stats, chart rankings, contacts and more on the Travel Trends with Dan Christian podcast page.