LIVE! Can Cultural Intelligence actually improve performance at work? With Polly Collingridge and Bernadette Thompson OBE
About this episode
This episode explores how Cultural Intelligence can enhance workplace performance and reduce conflict through real-world applications.
Most of us have sat through an inclusion training program that didn't change much—maybe a workshop, a follow-up email, and then it's back to normal. But what happens when an organization moves past the standard checkboxes and actually puts Cultural Intelligence (CQ) to work? In this special LinkedIn Live episode of Truth, Lies & Work, we dive deep into the framework of CQ—an evidence-based, academically validated skill that measures your ability to relate to and work effectively alongside people from different cultural backgrounds. We look at a remarkable real-world case study at Barts Health NHS Trust. By training thousands of staff members across their workforce, they achieved measurable improvements in staff engagement, team dynamics, and patient care in one of the most pressurized environments imaginable. Following the structural approach seen in our Show notes example, this episode breaks down how leaders of any size organization can use CQ to reduce toxic conflict, improve retention, and build a workplace where everyone belongs. 🔥 Key Takeaways From This Episode What CQ Actually Is (and Isn't): Cultural Intelligence is not a rigid rulebook on how to behave, nor is it just…
More episodes of Truth, Lies and Work
- 320. Can you bulls*it a bullsh*tter? PLUS! The European hiring crisis, Gen-Z perfectionism and Tik Tok training
- 319. Why Nobody is Listening to You at Work, with Strategic PR Director, Ellie Glason
- 318. Toxic Founders, HR Rebels and Stalling Women’s Progress. PLUS! Is it good to have fun at work? With Rebecca Taylor
- 317. He built his company around happiness, but was he happy? With Richard Clarke
- 316. Botsitting, Microsoft's Xbox Layoffs and Finance Burnout. PLUS! Does Growth Mindset Really Work? With Rob Briner
- 315. How to Handle Crisis in the Workplace, with Andrew Blotky, Facebook's first Director of Global Internal Communications
Explore listener stats, chart rankings, contacts and more on the Truth, Lies and Work podcast page.