Real Estate Meets Fitness: Adam Bracken’s Playbook for World-Class Client Experience

About this episode

In this episode, Shaun Denis interviews Adam Bracken about the parallels between fitness branding and real estate brokerage, focusing on client experience and leadership.

What does building a four-location fitness brand have in common with running a real estate brokerage? Everything, when it comes to client experience, brand loyalty, and leadership. In this episode of Umber Talks, host Shaun Denis, founder of Umber Realty, sits down with long time friend and fitness entrepreneur Adam Bracken, founder of The Fitness Lab, Ottawa’s most trusted boutique gym. Adam’s success came from a focus on human connection, hospitality, and making people feel seen and valued....

People in this episode

Host: Shaun Denis

Guest: Adam Bracken

Topics covered

• real estate
• fitness
• client experience
• brand loyalty
• leadership

Keywords

• real estate
• fitness
• client experience
• brand loyalty
• leadership
• hospitality
• human connection

Mentioned in this episode

Organizations: Umber Realty Inc., The Fitness Lab

Places: Ottawa

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