
Building Trust as a Leader
From Uncommon Sense - Tools to Improve your Work Forever by Process Management International (PMI)
December 24, 2025 · 18 min · Episode 89
About this episode
Des Kelly and Susannah Clarke discuss the behaviors that build or erode trust in leadership.
Which everyday leadership behaviours are building trust… and which might be eroding it? Join Partner Consultant, Des Kelly, in conversation with Susannah Clarke as they explore what it really takes to earn trust as a leader. Using the simple but powerful “Trust Equation,” Des shares how credibility, reliability and emotional safety combine, and how unchecked self-interest quietly undermines them all. More resources: Essential Reading for Your Lean Six Sigma and Improvement Journey Le...
People in this episode
Host: Susannah Clarke
Guest: Des Kelly
Topics covered
- leadership
- trust
- credibility
- emotional safety
- self-interest
Keywords
- trust
- leadership behaviors
- Trust Equation
- credibility
- emotional safety
Mentioned in this episode
Organizations: Process Management International
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