About this episode

Alicia Katz Pollock discusses Intuit's recent layoffs and reorganization with guests Dan DeLong and Matthew "Spot" Fulton, exploring the implications for the company and its community.

Intuit just cut 17% of its workforce, roughly 3,000 employees, and Alicia is joined by Dan DeLong and Matthew "Spot" Fulton to unpack what actually happened and why it isn't the AI story everyone assumed. Drawing on Dan's 18 years inside the company, they break down the real drivers behind the cuts, the unusually generous severance packages, the closing of the Reno and Woodland Hills offices, and the three big bets shaping Intuit's future. They also dig into the uncertain fate of MailChimp and what the mid-market pivot signals for ProAdvisors and the QuickBooks community. Sponsors: Intuit - http://uqb.promo/intuit Aqqrue - http://uqb.promo/aqqrue C&R Consulting - http://uqb.promo/cnr (00:00) - Intuit Layoffs Overview (01:57) - Why Layoffs Happen (03:01) - Dan Layoff Story (04:58) - Restructure Not AI (06:23) - Details and Office Closures (09:42) - India and Global Impact (11:50) - Culture and Job Mobility (14:15) - Severance and Support (19:20) - Layoffs and Career Growth (23:15) - Letter Management Layers (27:36) - Customer Support Outsourcing (30:43) - Strategic Hubs and Remote Work (33:18) - TurboTax Credit Karma Merge (34:13) - Restructuring Around Customers (35:18)…

People in this episode

Host: Alicia Katz Pollock

Guests: Dan DeLong, Matthew "Spot" Fulton

Sponsors

Aqqrue, C&R Consulting

Mentioned in this episode

Organizations: Intuit, MailChimp, TurboTax, Credit Karma

More episodes of Unofficial QuickBooks Accountants Podcast

• Now You Know, In the Know May 2026 · June 4, 2026 · 1h 8m

Explore listener stats, chart rankings, contacts and more on the Unofficial QuickBooks Accountants Podcast podcast page.