The ROI of Smart Training: 25% Reduction in Denials
About this episode
The episode discusses how Access Community Health Network achieved a 15-25% reduction in denials through effective training strategies.
What if better training could directly translate to measurable ROI? At Access Community Health Network (ACCESS), it does. With a training team of just four, ACCESS is doing exactly that by following three guiding principles: collaborating early, keeping feedback flowing, and always designing training around the why. By leveraging uPerform to build immersive, simulation-based training for Epic’s MyChart, Care Everywhere, and Compass Rose, the team has achieved remarkable results: 15–25% reduct...
Topics covered
- training
- ROI
- healthcare
- simulation-based training
- feedback
- collaboration
Keywords
- training
- ROI
- healthcare
- simulation
- feedback
- collaboration
- Epic
Mentioned in this episode
Organizations: Access Community Health Network
Products: Epic’s MyChart, Care Everywhere, Compass Rose
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