Beyond the Legal Argument: The Psychology Behind Successful Business Mediation

Beyond the Legal Argument: The Psychology Behind Successful Business Mediation

July 8, 2026 · 51 min

About this episode

This episode explores the psychological aspects of successful business mediation with expert Scott Zucker.

Hi, Welcome back to the ValuationPodcast! I'm Melissa Gragg, and in this episode, I'm joined by Scott Zucker, an experienced commercial mediator, attorney, and author of The Mediation Minute. Together, we're exploring a side of dispute resolution that often gets overlooked—the psychology behind successful mediation. While legal arguments and financial facts are important, many business disputes are ultimately driven by emotions, communication, and the way people perceive fairness and co...

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Host: Melissa Gragg

Guest: Scott Zucker

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Books & works: The Mediation Minute

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