Why Your Next Executive Assistant Will Be an AI — Deon Nicholas (Espa.ai)

About this episode

Deon Nicholas discusses the future of AI in personal productivity and the evolution of his companies.

Deon is the co-founder and CEO of Espa Labs. His previous company, Forethought, was a TechCrunch Disrupt winner in 2018, scaled to roughly a billion customer interactions a month, and was recently acquired by Zendesk, where Deon now serves as advisor. Village Global GP Anne Dwane sits down with Deon to talk about the launch and the journey that brought him here. They cover what he learned scaling Forethought through the GPT-1 to GPT-4 era, why the Iron Man Jarvis vision is finally within reach for everyone (not just Silicon Valley), the three pillars of Espa, why the model labs have perverse incentives that leave the door open for a new app-layer winner, the surprising network effect that emerges when one Espa starts talking to another, and where personal productivity AI is heading over the next five to ten years. Thanks for listening — if you like what you hear, please review us on your favorite podcast platform. Check us out on the web at www.villageglobal.com or get in touch with us on X @villageglobal. Want to get updates from us? Subscribe to get a peek inside the Village. We'll send you reading recommendations, exclusive event invites, and commentary on the latest…

People in this episode

Host: Anne Dwane

Guest: Deon Nicholas

Topics covered

• AI
• executive assistants
• productivity
• technology
• entrepreneurship

Keywords

• AI
• executive assistant
• productivity
• Espa
• Forethought
• Zendesk
• technology

Mentioned in this episode

Organizations: Espa Labs, Forethought, Zendesk

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