About this episode

The episode discusses poor customer service experiences following a fine to Virgin Media, US-Iran relations, and the anniversary of The Office.

Following the £28-million-pound fine given by Ofcom to Virgin Media for poor customer service, we ask Wake Up to Money listeners to share their experiences with bad customer service. As Donald Trump says that the US will "hit them harder" in more tit-for-tat with Iran, Sean Farrington speaks to an expert monitoring events in the region. And to mark the 25th anniversary of the first airing of the workplace comedy The Office, two actors from the series join us to talk about why it rang so true with so many white-collar workers.

People in this episode

Host: Sean Farrington

Topics covered

• customer service
• Virgin Media
• Ofcom fine
• US-Iran relations
• The Office anniversary
• workplace comedy

Keywords

• customer service
• Virgin Media
• Ofcom
• Donald Trump
• Iran
• The Office
• workplace comedy

Mentioned in this episode

Organizations: Ofcom, Virgin Media

Books & works: The Office

Places: US, Iran

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