Building Responsible AI in Financial Services

About this episode

Georgina Bulkeley discusses the impact of AI on financial services and the balance between innovation and responsibility.

In this episode, we’re joined by Georgina Bulkeley, Director of Financial Services at Google Cloud, to unpack how AI is transforming banking and financial services. With over 25 years in financial institutions, she shares what it takes to innovate in a highly regulated industry and how concepts like agentic commerce are paving the way for autonomous money movement. We also explore how AI is shifting from a risk to a powerful tool for fraud prevention, risk management and personalized financial advice at scale, along with the balance between innovation and responsible AI. Georgina closes with her perspective on what the industry will look like in five years and the biggest misconceptions leaders still have about AI.

People in this episode

Guest: Georgina Bulkeley

Topics covered

• AI in banking
• financial services innovation
• responsible AI
• fraud prevention
• risk management
• personalized financial advice

Keywords

• AI
• banking
• financial services
• fraud prevention
• risk management
• autonomous money movement
• agentic commerce

Mentioned in this episode

Organizations: Google Cloud

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