Ex John Lewis Boss: Why The Best Leaders Are Impossible to Read | Sharon White

Ex John Lewis Boss: Why The Best Leaders Are Impossible to Read | Sharon White

May 6, 2026 · 1h 15m

About this episode

Sharon White discusses her leadership journey and the complexities of modern leadership in a chaotic world.

Welcome to What We Don't Know with Matt Brittin & Hayaatun Sillem. The show about better leadership in a truly chaotic world. Across the series, episodes are joined a range of other leading figures, bringing different perspectives to each conversation. Subscribe to not miss an episode! ▶️ ⚡️ Powered by Boxlight.io https://www.boxlight.io/ ------ This week, Hayaatun is joined by Jimmy McLoughlin OBE, host of ⁨@jimmysjobs⁩ , to welcome Baroness Sharon White. Sharon White traces her journey from a working-class East London childhood — daughter of Windrush generation parents who left school at 11 and 14 — through 26 years as one of Whitehall's most senior but deliberately invisible civil servants, to leading OFCOM and later the John Lewis Partnership through COVID and financial turbulence. She shares why being impossible to read became a strategic asset, how the insider/outsider experience of growing up as a minority shaped her willingness to hold unpopular positions, and why she believes the problems facing political leaders today are categorically harder than a generation ago. She reflects on what it takes to lead 80,000 partners through a democratic business structure unlike…

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