Leading Through Uncertainty: Michael Park on AI, Change, and Human Readiness

Leading Through Uncertainty: Michael Park on AI, Change, and Human Readiness

July 2, 2026 · 47 min · Season 1 · Episode 146

About this episode

Ilene Schaffer interviews Michael Park about leadership in the context of AI and rapid workplace changes.

In this episode of What’s Possible, Ilene Schaffer sits down with Michael Park, Senior Vice President of Global Partnerships and Channels at ServiceNow, for a conversation about leadership, AI, and how to navigate a world of work that is changing faster than ever. Michael has spent the last five years with AI at the center of his work, including serving as ServiceNow’s CMO and leading the company’s first dedicated AI go-to-market function. In this conversation, he shares what he is learning f...

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