Whitley Penn Talks: The Cost of Gaps in Healthcare Documentation

Whitley Penn Talks: The Cost of Gaps in Healthcare Documentation

May 21, 2026 · 31 min

About this episode

The episode discusses the impact of documentation gaps in healthcare on patient care and reimbursement.

Message us! In this episode of Whitley Penn Talks, host Kendall Neukomm is joined by Jolee Patnaude, Revenue Cycle Management Advisory Director at Whitley Penn, and Casey Gage, Finance Specialist at Eunice Health Clinic. They explore the impact of documentation gaps on patient care and reimbursement, common audit findings, including undercoding, how AI and ambient listening tools are transforming clinical documentation, and more. Whether you're a healthcare provider, administrator, or finance...

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