From Reputation Management to Experience Management - The Big Shift in Home Service | Ep 132
About this episode
Phil Risher discusses the transition from reputation management to experience management in the home service industry with guest Pierce Birkhold.
In this episode, Phil Risher talks with Pierce Birkhold about shifting from reputation management to experience management. Learn more here: https://www.realworklabs.com/phlash-consulting-podcast?utm_campaign=326805186-Phlash%20Consulting%20Referral&utm_source=referral&utm_medium=landingpage&utm_term=phlashconsulting&utm_content=phlashconsulting - How to do happy calls and actually get feedback - The NPS score most home service business owners want but dont have - What AI cal...
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