Keeping Our Humanity in Tech: Julia Austin on Why It Pays to Put People First in Product Development

Keeping Our Humanity in Tech: Julia Austin on Why It Pays to Put People First in Product Development

November 19, 2025 · 22 min · Episode 125

About this episode

Julia Austin discusses the importance of putting people first in product development for better outcomes.

In this episode of The Design Brief, Julia Austin—executive fellow at Harvard Business School and former tech leader at companies like Akamai and VMware—discusses how putting people first in product development drives better outcomes and high-performance teams. She shares insights on creating effective collaboration, navigating common 2025 product development challenges, and leveraging AI while keeping human beings at the center of work design.

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