What If Employees Got The Same UX As Customers
From YoStella: Build a Better Business - Inspiration for Improving Your Brand, Marketing & People by StellaPop
May 3, 2026 · 21 min · Season 2 · Episode 85
About this episode
The episode discusses the importance of improving employee experience by treating it like a customer journey to enhance workplace efficiency and trust.
Send us Fan Mail Most companies will spend millions to shave a second off an online checkout. Then they ask their own people to burn hours wrestling with expense software, clunky databases, and unclear goals. That mismatch isn’t just annoying, it’s strategic self-sabotage. We take the idea of employee experience and strip away the poster-slogan version, treating work like a customer journey map with touch points, friction, and measurable outcomes. We start at the bedrock: mutual trust and le...
People in this episode
Host: StellaPop
Topics covered
- employee experience
- customer journey
- workplace efficiency
- trust
- strategic management
Keywords
- employee experience
- customer journey
- workplace
- efficiency
- trust
- management
- strategic self-sabotage
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