Stop Winning Arguments, Start De-Escalating Conflict - Doug Noll | 10x Your Team Ep #478
About this episode
Doug Noll discusses how to effectively de-escalate conflict rather than winning arguments.
Doug Noll @DouglasNollPeacemaker reveals why explaining, fixing, or trying to be rational during conflict often makes things worse, and the simple skill that helps people calm down so real problem solving can begin. If you've ever watched a conversation spiral out of control despite your best efforts to stay logical, this episode will change how you think about conflict. Doug Noll, lawyer turned peacemaker and co-founder of the Prison of Peace Project, explains why traditional communication ...
Topics covered
- conflict resolution
- communication skills
- problem solving
- de-escalation
- emotional intelligence
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