Why Belonging Is a Performance Metric, Not a Feeling | with Andrea D. Carter

About this episode

Andrea D. Carter discusses the importance of belonging as a measurable performance metric in organizations.

Most organizations measure engagement. But engagement only tells you who's busy, not who's going to stay. Andrea D. Carter, organizational scientist and creator of the Belonging First methodology, joins the 40% Better podcast to share why belonging is measurable performance infrastructure and what technical leaders need to build it on purpose. Andrea is CEO and Founder of Andrea Carter Consulting and creator of the Belonging First Methodology. Andrea developed the first scientifically validated framework for measuring workplace belonging, starting with a two-year study across 3,500+ employees in Canada's mining sector. The findings were clear: belonging gaps aren't primarily a diversity issue, they're a positional power issue. And when those gaps close, organizations see a 24% reduction in belonging gaps, a 28% increase in performance, an 18% increase in engagement, and a 16% reduction in turnover. In this conversation, Andrea walks through the five conditions that must be present for belonging to exist: comfort, connection, contribution, psychological safety, and well-being. She translates each into practical, behavioral actions leaders can take immediately, from how to open a…

People in this episode

Host: Bill

Guest: Andrea D. Carter

Topics covered

• belonging
• performance metrics
• organizational science
• leadership
• employee engagement

Keywords

• belonging
• engagement
• performance
• leadership
• organizational culture

Mentioned in this episode

Organizations: Andrea Carter Consulting

Places: Canada

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