🌍 From Hawke’s Bay to Canada: Ben Richmond on Accounting, Tech & Leadership
About this episode
Ben Richmond discusses his journey in accounting technology and leadership, sharing insights on career growth and the impact of AI.
Accounting technology leader Ben Richmond joins the podcast to discuss his remarkable journey from regional accounting practice in New Zealand to becoming President and CEO of WagePoint in Canada. Drawing on decades of experience across public practice, corporate finance, Xero’s international expansion and payroll technology, Ben shares lessons on leadership, customer relationships, change management and the future of accounting. The conversation explores how accountants can broaden their career horizons, embrace public speaking, leverage AI effectively and build more meaningful advisory relationships with clients. Ben also reflects on what it takes to grow software businesses across different countries and why the accounting profession remains one of the most impactful careers available today. Key Discussion Points Ben Richmond's career journey from public accounting to Xero and WagePoint. Lessons learned scaling accounting technology across New Zealand, the US and Canada. Why public speaking, emotional intelligence and relationship skills matter more than ever. The opportunities and challenges AI presents for accountants and bookkeepers. How payroll, advisory and specialist…
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