How AI Is Reshaping IT Services from the Inside

About this episode

Joe Schmidt interviews Peter Doyle about the transformation of IT services through AI and automation.

Joe Schmidt speaks with Peter Doyle, CEO of Treeline, about why the $100B managed service provider market is a decade behind modern technology and how Treeline is building a new model that combines human technicians with AI and automation. They discuss the company's growth strategy, why pure play software struggles in services categories, and what the forward deployed engineer trend tells us about AI adoption.

People in this episode

Host: Joe Schmidt

Guest: Peter Doyle

Topics covered

• AI
• IT services
• managed service provider
• automation
• growth strategy

Keywords

• AI
• IT services
• managed service provider
• automation
• growth strategy
• human technicians
• software

Mentioned in this episode

Organizations: Treeline

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