Why 50% of U.S. CRE Listings Pass through Buildout
About this episode
Helen Calvin discusses the impact of Buildout on commercial real estate brokerage operations and the role of AI in enhancing efficiency.
Most commercial real estate brokerages are still running their operations on Excel, PowerPoint, and three separate tools that don't talk to each other. Every time data moves between them, something degrades. The broker pays for it in time. Helen Calvin, CEO of Buildout - the platform that processes roughly 50% of U.S. commercial listings - sat down with me to walk through what end-to-end brokerage operations software actually looks like in practice, and where AI fits into it. Three things from the conversation that are worth sitting with: • The chassis problem has moved. AI has largely solved underwriting throughput. Acquisition teams that previously underwrote five deals a week are now moving through 50. The bottleneck is now downstream - deal processing, follow-up workflow, relationship management. Firms with fragmented operations there are about to feel this. • A one-person shop can now deliver an institutional-grade client experience. One Buildout user - no admins, no team - received client feedback describing it as one of the best commercial real estate buying experiences they'd had. The platform does the operational work. The broker does the relationship work. • Building…
People in this episode
Host: Dr. Adam Gower
Guest: Helen Calvin
Topics covered
- commercial real estate
- brokerage operations
- AI in real estate
- deal processing
- client experience
Mentioned in this episode
Organizations: Buildout
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