#11 Digital assistants and chatbots of the future

#11 Digital assistants and chatbots of the future

From AI unwrapped by CROPLAND

January 23, 2026 · 19 min

About this episode

Geert Vromman discusses the future of chatbot technology with Jeroen Claes, focusing on advancements and challenges in the field.

In this episode of the CROPLAND Podcast, Geert Vromman sits down with Jeroen Claes, COO and head of operations at CROPLAND, to explore the future of chatbot technology. They discuss how chatbots are evolving, the rise of voice-based solutions, and the technical hurdles that still need to be addressed. The conversation also dives into the differences between today’s chat and voice bots and how these technologies could reshape customer interactions in the years to come. Listen now!

People in this episode

Host: Geert Vromman

Guest: Jeroen Claes

Topics covered

  • chatbot technology
  • voice-based solutions
  • customer interactions
  • technology evolution
  • technical hurdles

Keywords

  • chatbots
  • digital assistants
  • voice technology
  • customer service
  • technology trends

Mentioned in this episode

Organizations: CROPLAND

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