Beyond the sale: Service, ethics, and staying compliant

Beyond the sale: Service, ethics, and staying compliant

From Annuity Chat with North American by North American Company for Life and Health Insurance

July 7, 2025 · 27 min

About this episode

Tim Crawford and Cyndi Hall discuss service, ethics, and compliance for financial professionals.

In this episode, Tim Crawford, Vice President, Associate General Counsel, and Cyndi Hall, VP, Chief Compliance Officer, unpack key insights every financial professional should hear, including: What great service truly looks like, and the pitfalls to avoidWhy staying vigilant against fraud is more critical now than ever beforeWhat you absolutely must know about best interest regulationsDon’t miss this engaging and practical discussion that blends real-world experience with expert compliance an...

People in this episode

Guests: Tim Crawford, Cyndi Hall

Topics covered

  • service
  • ethics
  • compliance
  • financial professionals
  • fraud prevention
  • best interest regulations

Keywords

  • service
  • ethics
  • compliance
  • financial professionals
  • fraud
  • best interest regulations

Mentioned in this episode

Organizations: North American Company for Life and Health Insurance

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