About this episode

Cindy Watson and Shamir Duverseau discuss how successful negotiation is about creating experiences rather than just making requests.

What if the key to successful negotiation isn't asking for more—but creating an experience people want to be part of? Discover why the most successful negotiations aren't just about making the right ask—they're about creating the right experience. In this episode of The Art of Feminine Negotiation, Cindy Watson sits down with marketing and digital strategy expert Shamir Duverseau to explore "Negotiation Isn't The Ask, It's The Experience." Drawing on more than 15 years of leadership in marketing, product management, user experience, digital strategy, and his role as Senior Director of Digital Strategy and Services for Marriott International's Vacation Club Division, Shamir shares how understanding human behavior, trust, and customer experience can transform the way we negotiate. Whether you're leading a team, growing a business, or building stronger relationships, this conversation will help you create negotiation experiences that inspire lasting influence and better outcomes. In this episode, you will discover: How do we define negotiation? And what point does the so-called negotiation actually begins? What does clarity actually mean in a negotiation context? How to make someone…

People in this episode

Host: Cindy Watson

Topics covered

• negotiation
• customer experience
• human behavior
• trust
• business relationships

More episodes of ART of Feminine NEGOTIATION

• 320: Redefining Power: Calm, Clarity, And The Courage To Walk Away · July 20, 2026 · 37 min
• 319: Negotiation With Identity, With Worth And Self-Belonging · July 13, 2026 · 32 min
• 317: How Parents Can Negotiate Peace And Purpose And Resilience At Home · June 29, 2026 · 41 min
• 316: Negotiating With Your Nervous System: Decoding Stress, Power, And Purpose · June 22, 2026 · 42 min
• 315: Negotiating Change: Why Influence Matters More Than Power · June 15, 2026 · 45 min

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