Why Most Dealers Are Solving The Wrong Problems With AI

About this episode

Dave Perry discusses how dealerships are misapplying AI tools and emphasizes the importance of addressing larger problems to enhance customer retention.

Most dealerships are chasing AI tools. Dave Perry argues the real opportunity is solving bigger problems, keeping service customers for life, and turning AI into a force multiplier instead of a replacement. Dave Perry has spent his career solving compl...

People in this episode

Guest: Dave Perry

Topics covered

• AI in dealerships
• customer service
• problem solving
• technology adoption
• business strategy

Keywords

• AI tools
• dealerships
• customer retention
• service customers
• force multiplier

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