Ep199: From Reactive to Proactive: The Observability Revolution with LogicMonitor

About this episode

Karthik Sj from LogicMonitor discusses how observability and agentic AI are revolutionizing IT organizations.

From 3am war rooms to self-healing infrastructure, LogicMonitor 's GM of AI shares a compelling vision for how observability and agentic AI are transforming IT organizations worldwide. Topics Include: LogicMonitor is a 15-year-old AI-powered hybrid observability company. Their AI product, Edwin AI, targets IT alert fatigue and noise. Enterprise IT teams are drowning in signals from dozens of monitoring tools. Generative AI evolved from machine learning — agents are the next frontier. LogicMonitor's first Edwin use case: help teams know what to focus on. Key lesson learned: stop chasing perfection and start experimenting faster. AI adoption requires serious change management, not just technical deployment. Success metrics should be process efficiency, not vanity adoption numbers. LogicMonitor accelerated software releases from monthly to weekly to daily. AWS Bedrock powers Edwin AI; Agent Core reduces infrastructure complexity. Agentic AI will run long, complex workflows without human intervention. The future is self-healing infrastructure — systems that sense, fix, and notify. Participants: Karthik Sj – General Manager of AI, LogicMonitor See how Amazon Web Services gives you the…

People in this episode

Guest: Karthik Sj

Topics covered

• observability
• AI
• IT transformation
• infrastructure
• change management
• software development

Keywords

• observability
• AI
• IT alert fatigue
• self-healing infrastructure
• change management
• software releases
• Generative AI

Mentioned in this episode

Organizations: LogicMonitor, Amazon Web Services

Products: Edwin AI, Agent Core

More episodes of AWS for Software Companies Podcast

• Ep210: Resilience at Machine Speed - PagerDuty's Path to Autonomous Operations · June 9, 2026 · 23 min
• Ep209: Starburst Data's Blueprint for the AI Era with AWS · June 2, 2026 · 17 min
• Ep208: Built to Survive: CockroachDB's Role in the Agentic AI Era · May 26, 2026 · 17 min
• Ep207: The AI Arms Race: How Vectra AI Uses Agentic AI to Outpace Cyber Attackers · May 19, 2026 · 14 min
• Ep206: Building Agentic Products at Enterprise Scale with Datadog, Fireworks, Okta, Writer AI and AWS · May 12, 2026 · 57 min
• Ep205: AI Teammates Are Here - Asana's Multiplayer Approach to an Agentic Future · May 5, 2026 · 22 min