Leading Through Banking's Next Normal

About this episode

Liz Wolverton discusses the challenges of banking transformation and the importance of trust and empathy in leadership during change.

Banking transformation is rarely limited by technology. More often, it breaks down when teams lose trust, momentum, or clarity during change. In this live conversation from The Financial Brand Forum, Pinnacle Financial Partners Chief Digital and Product Solutions Officer Liz Wolverton discusses what leaders get wrong about mergers, AI adoption, and digital transformation. We explore how to reduce uncertainty during disruption, how AI should be introduced as a teammate instead of a threat, and why urgency without empathy can derail even the best strategy. Hosted by Jim Marous, Co-Publisher of The Financial Brand and Owner and Publisher of the Digital Banking Report. #Banking #AI #DigitalTransformation #Leadership #ChangeManagement

People in this episode

Host: Jim Marous

Guest: Liz Wolverton

Topics covered

• banking transformation
• leadership
• AI adoption
• digital transformation
• change management

Keywords

• banking
• AI
• digital transformation
• leadership
• change management
• mergers
• disruption

Mentioned in this episode

Organizations: Pinnacle Financial Partners, The Financial Brand, Digital Banking Report

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