The 26% Problem
About this episode
Steven explores the connection between social disconnection and leadership in the context of community and workplace engagement.
What does Lionel Messi, Mr. Rogers, workplace engagement, and loneliness have in common? More than it might first appear. In this episode, Steven explores two striking statistics: only 26% of Americans know their next-door neighbour by name, and only 20% of employees are engaged at work. Together, they point toward a deeper challenge facing communities, organizations, and leaders alike. Drawing on recent research from Gallup, Edelman, the American Psychological Association, and the U.S. Surgeon General, Steven examines the growing cost of social disconnection and why leadership may have more to do with presence, curiosity, and human connection than many frameworks acknowledge. At a time when business has become one of society’s most trusted institutions, leaders are increasingly being called upon to help bridge the divides people experience in daily life. The question is not simply how to improve engagement, but how to help people feel that they matter. A reflection on belonging, leadership, and the surprisingly powerful act of being a good neighbour.
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